WhatCart features

Tools for a store that sells on WhatsApp and ships cash on delivery, built around one accurate order from the first message to the cash.

Orders from WhatsApp chats

Buyers browse your catalog inside WhatsApp, add to cart, and enter delivery and payment details in a checkout form (WhatsApp Flow) in their language.

  • Native WhatsApp catalog, product and cart messages
  • Every cart re-priced from your current prices and stock before it is confirmed
  • A list-based fallback when the checkout form is not available
  • Enter orders you take by phone or in person yourself

Catalog synced with Meta

Products, sizes, colours, prices and stock sync both ways with your WhatsApp catalog, and changes made on the Meta side come to you for review.

  • Products with variants (size and colour)
  • CSV import and export, bulk price edits
  • Arabic and English content per product

Automatic buyer messages

Meta-approved WhatsApp messages sent from your number: order confirmation with Confirm and Cancel buttons, shipped, out for delivery, and abandoned cart reminders.

  • A confirmation queue for orders that need a check before shipping
  • A team inbox that flags when a buyer asks for a person
  • Buyers can stop marketing messages

Cash on delivery and remittances

Each order has a payment history: what the courier collected, what it paid you and what is still due. A partial delivery adjusts the amount due automatically.

  • A worklist for cash held by couriers
  • Transfer proof and receipts on every payment
  • Your store’s chosen currency

Stock and inventory

Stock is reserved when an order is placed and released on cancel or return, with a ledger for every movement and low-stock alerts.

  • Receive goods and run stock counts
  • Barcode scanning in the app
  • One stock pool across sales channels

Shipping and couriers

Connect the couriers you use and follow each parcel: waybill, status, refusals, return to sender and problems that need you.

  • Any courier, with ready-made formats for Bosta, Mylerz, J&T and Aramex
  • Automatic status updates by webhook
  • CSV files for manual upload

Returns and exchanges

Receive a return and choose: refund, store credit, or exchange for another size, with stock restored automatically.

  • Store credit buyers can use on a later order
  • An exchange creates the new order directly

Promotions, vouchers and campaigns

Automatic promotions applied in the cart, voucher batches with unique codes, and WhatsApp campaigns to buyers who agreed to receive them.

  • Total and per-buyer use limits
  • Audience preview before sending
  • A per-store send limit that protects your number quality

Team and permissions

Add your team with different roles, require a password check before sensitive actions, and keep a record of every change.

  • Roles and permissions per member
  • Activity log
  • Email and password or passkey sign-in

Today and reports

The Today screen shows what needs you now; reports show sales and best-selling products in your store’s time zone.

  • Orders waiting for confirmation or shipping
  • Cash held by couriers
  • Stock alerts

Try WhatCart on your store

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