Order management for WhatsApp sellers
Order-management software for stores that take orders on WhatsApp and ship cash on delivery. Orders are taken in the chat, stock is reserved, deliveries and returns are tracked, and you see what each courier still owes you. In Arabic, English and Turkish; the Android and iOS app is in testing.
Your first 50 orders free. No time limit, no card required.
Runs on Meta’s Cloud API with your own number. Buyers start the chat; order updates are Meta-approved templates sent as you.
Every store is isolated, WhatsApp tokens are encrypted, and sensitive actions need a password check and are logged.
The dashboard, buyer messages and order form work in Arabic, English and Turkish, with right-to-left text throughout in Arabic. The mobile app is being tested in all three.
The same plan every store gets, with no time limit, until your 50th order. Then buy orders in packs: no subscription, and they never expire.
Cash on delivery
Each order shows what the courier collected from the buyer, what it has passed on to you and what is still due. A partial delivery or a refusal adjusts the amount automatically, and a daily closing sums up each day’s payments.
Orders in the chat
Buyers order from your WhatsApp catalog without leaving the chat. Prices and stock are checked again when the order is confirmed, and the units are reserved for that order.
Deliveries and returns
From your number, in the buyer’s language: a confirmation request before you ship, the tracking link, out for delivery with the amount due, and a message with a help button when a delivery fails or moves. Returns are recorded on the order.
Tools built around one accurate order, from the first message to delivery.
Reserved on order, released on cancel, with a ledger.
Sellable units back in stock; refund, store credit or another size.
New orders, barcode stock scans, courier balances and chats.
Products, prices and stock sent to Meta; edits made there come back for review.
Buyer chats in one inbox, flagged when a buyer asks for a person.
Automatic deals and unique voucher codes.
Roles, password checks for sensitive actions, activity log.
Sales and best sellers in your store’s time zone.
Sign up with email, choose your store currency and language, and invite your team.
Connect your own number from the dashboard through Meta Embedded Signup, and keep using the WhatsApp Business app on the same number where Meta allows it.
Add products or import a CSV. WhatCart syncs them to your WhatsApp catalog and prepares order messages and the order form.
Buyers order inside the chat. The order reaches you with the right price and reserved stock, and the buyer gets a confirmation.
Book the parcel with your connected carrier and print its label, or deliver it with your own staff, who mark each step on the order. The buyer hears each step, and you record what the courier collected and passed on to you.
Yes, it is the core of the product. Each order has an amount due on delivery; you record what the courier collected and passed on to you, and the amount adjusts automatically on partial delivery or refusal.
WhatCart supports stores in ten countries only: Egypt, Saudi Arabia, the UAE, Qatar, Kuwait, Bahrain, Oman, Jordan, Türkiye and Lebanon. Stores in other countries can’t sign up yet. In every country buyers pay your store directly, by cash on delivery or bank or wallet transfer, and in Egypt also with InstaPay. The page on how buyers pay shows what is available in each country.
You pay Meta directly, through the payment method in your own WhatsApp Manager; WhatCart adds no fee. From 1 October 2026 Meta also charges for your replies inside the 24-hour customer service window. Each business number gets 1,000 free replies a month, and without a payment method in WhatsApp Manager your replies stop being delivered once those are used. WhatCart shows your usage in the dashboard, and the pricing page lists Meta’s rate per country.
Available for stores in ten countries: Egypt, the Gulf, Jordan, Lebanon and Türkiye. Create your store, then connect your number and catalog when your Meta account is ready. Your first 50 orders free, no card required.
