Ship with your own carrier account. Buyers follow along on WhatsApp.
Connect your account with a supported carrier, then book parcels and print labels inside WhatCart. The buyer gets a WhatsApp update each time the carrier moves the parcel. You can also deliver with your own riders or let buyers pick up.
How it works
Connect your carrier
Enter the keys from your own carrier account once. Your contract and rates stay between you and the carrier.
Book and print the label
From the order, book the parcel with the carrier and print its label. The tracking number is saved on the order for you.
Updates arrive by themselves
Picked up, out for delivery, delivered, failed or returning: each status from the carrier updates the order and reaches the buyer.
Supported carriers by country
Connect your own account with a carrier listed for your store’s country. Your contract and rates with the carrier stay as they are; WhatCart does not sell shipping or show delivery rates to buyers.
| Store country | Carriers |
|---|---|
| Egypt | Bosta, Aramex, J&T Express, Mylerz |
| Saudi Arabia | SMSA Express, Aramex, iMile |
| United Arab Emirates | Aramex, iMile |
| Qatar | Aramex, iMile |
| Kuwait | Aramex, iMile |
| Bahrain | Aramex, iMile |
| Oman | Aramex, iMile |
| Jordan | Aramex, iMile, Mylerz |
| Türkiye | Yurtiçi Kargo, Aras Kargo, MNG Kargo, Aramex |
| Lebanon | Wakilni, Aramex |
Each carrier is switched on country by country once its connection has passed our checks, and your dashboard shows the ones ready for your store. Don’t see yours? Email support@whatcart.net.
No carrier account? Two more ways to deliver
Your own riders
Deliver with your own staff. Your team marks each order out for delivery, then delivered or failed, and the buyer hears each step.
Store pickup
Buyers collect the order from your store and, for cash on delivery, pay at your counter.
What the buyer gets
From your store’s number, in the buyer’s language (Arabic, English or Turkish), with the tracking link.
- Shipped
With the tracking number and link.
- Out for delivery
With the amount to pay on delivery.
- Delivery failed
So the buyer knows the courier will try again.
- Delivery rescheduled
When the delivery date moves.
- Returning to the store
When the parcel comes back as a return.
- Delivered
A thank-you inside the chat window.
WhatCart does not sell shipping or set delivery rates. Parcels are booked on your own carrier account, under your own contract, and the carrier passes cash-on-delivery amounts on to you.
Try WhatCart on your store
Available for stores in ten countries: Egypt, the Gulf, Jordan, Lebanon and Türkiye. Create your store, then connect your number and catalog when your Meta account is ready. Your first 50 orders free, no card required.